Privacy Policy

Last updated: November 25, 2025

1. Introduction

BynFi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chargeback protection and reimbursement services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and business information
  • Payment and billing information
  • Chargeback and transaction data
  • Account credentials and preferences
  • Communications and support interactions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process chargeback claims and reimbursements
  • Communicate with you about your account and services
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our platform
  • Payment processors and financial institutions
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@bynfi.com
Address: [Your Business Address]